Data Protection Policy

This policy applies on and from 25th May 2018 

FOMO in this document means “Friends of Mulanje orphans” 
Keeping your data safe 

At FOMO we are committed to keeping your personal data safe and secure, and handling it in accordance with our legal obligations. This Privacy Policy sets out in detail the purposes for which we process your personal data, who we share it with, what rights you have in relation to that data and everything else we think it’s important for you to know. 

Who are we?

FOMO is a registered Charity in the UK and Malawi aims, objects and objectives may be found on our web site   

Who’s in control?

It is important that you understand who is responsible for keeping your data safe. We are the “controller” of all personal data collected and used for the purposes of promoting FOMO activities. This means that we are responsible for deciding how and why your data is used and for ensuring that your data is handled legally and safely. 

We have appointed a Data Protection Officer (DPO) who has ultimate responsibility within FOMO for making sure your data is treated in accordance with the law. Our DPO can be contacted by emailing 

What data do we collect and where from?

We collect some data directly from you when you register as a volunteer. This data includes the following: (See volunteer form for full disclosure) 

  • your full name  
  • your email address 
  • your telephone number
  • your date of birth 
  • your gender (if you choose to provide it) 
  • your postcode and address 
  • your professional qualifications 

We also collect information that you voluntarily provide to us when you contact us with regarding Gift aid, queries, complaints, comments or praise, or information. This data includes the following: 

  • your full name  
  • your email address 
  • your postcode and address (If supplied for person to person contact) 
  • your telephone number (If supplied) 
  • your postcode and address (For use with Gift Aid only) 
  • your bank details (For use with Gift Aid only) 

What do we use your data for? 

It is important that you understand how and why we use the personal data that we collect about you. This section sets out the different purposes for which we process personal data and which types of personal data we need for each purpose. 

We use your data to contact you with information solely connected with FOMO activities. 

FOMO retains personal data for a period of five years from last contacted.  

We periodically review the data that we keep in our archive and we will delete your data held in the archive where we consider it is no longer relevant. 

How do we use your data for marketing and advertising purposes?  

FOMO’s programmes are funded by advertising revenue, events, personal and company donations.  

We will use your email address to send you email information (including our newsletter, information about FOMO) where you have signed up to receive this from us.  

You can opt out of receiving marketing emails at any time by either following the instructions to unsubscribe in any of our email marketing communications. It may take up to 48 hours for your change in preference to take effect and the change will not affect any marketing emails which have already been scheduled to be sent in the future. 

What is our legal basis for using your data? 

Data protection law says that we have to tell you the legal basis that we rely on to process your personal data for the purposes that we have notified to you. This section tells you what that legal basis is in relation to each of the purposes set out above. 

Freedom of information 

We are required under the Freedom of Information Act 2000 to provide certain information in response to Freedom of Information requests. You can make a request by emailing In order to respond to requests, we will need to collect your name, address, email address, phone number and information about your request, including any additional personal data you choose to share with us when you make your request. We will use this personal data to respond to your request and will retain it for administrative purposes in line with the section headed  

Who do we share your data with?

We do not share your data without your written consent to persons outside FOMO board of trustees.  

What rights do you have?

You have a number of rights under data protection law. These rights and how you can exercise them are set out in this section. We will normally need to ask you for proof of your identity before we can respond to a request to exercise any of the rights in this section and we may need to ask you for more information, for example to help us to locate the personal data that your request relates to. 

We will respond to any requests to exercise your rights as soon as we can and in any event within one month of receiving your request and any necessary proof of identity or further information. If your request is particularly difficult or complex, or if you have made a large volume of requests, we may take up to three months to respond. If this is the case we will let you know as soon as we can and explain why we need to take longer to respond. 

What if this policy changes?

We may make changes to this Policy from time to time. Any changes we make will be posted on this page. We may also notify you by email if significant changes are made.